Introduce AI into your operations without replacing core systems.
IOI builds and implements AI for organizations in government, financial services and multi-branch businesses. Each engagement starts with a scoped pilot on your existing systems and success criteria agreed upfront.
Organizations we work with
Where teams start
Conversations from WhatsApp, web chat and Instagram arrive in one place. AI answers routine questions and hands the rest to your team.
LionaCXHow we work
- 1
Scope
Agree on the first use case, stakeholders, risks and the measures of success.
- 2
Pilot
Run it on one channel and one use case, connected to your existing systems.
- 3
Scale
Extend to more teams and channels based on the pilot's results.
Who we build for
- Government and BUMNPublic complaint handling, a knowledge center for SOPs and regulations, data integration and service dashboards.
- Banking and financial servicesPolicy and regulatory knowledge, customer service across channels and compliance support.
- Multi-branch corporatesStandardized processes, knowledge shared across branches and consistent customer service.