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Privacy Policy IOI

Effective Date: 9 Agustus 2025

PT Inovasi Otentik Indonesia (“IOI”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our services, visit our website, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you provide directly to us, such as:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name & Job Title
  • Billing & Shipping Address

b. Technical Information

Collected automatically when you use our services, such as:

  • IP Address
  • Browser Type & Version
  • Device Type & Operating System
  • Pages Visited & Time Spent

c. Service Usage Data

Data related to how you interact with our solutions:

  • Account activity logs
  • Application usage statistics
  • Error reports and performance data

d. Third-Party Information

Information provided by our partners or from publicly available sources.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Communicate with you about our products and services
  • Process transactions and payments
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations
  • Business partners with your consent
  • Legal authorities when required by law
  • Third parties in case of business transfers

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent where applicable

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

PT Inovasi Otentik Indonesia

Email: hi@ioi.co.id

Phone: 0851 6583 9992